Troubleshooting
- What if I get warnings about SSL while my code is running?
- These types of warnings indicate that you might be using an unsupported version of Python and
need additional Python libraries. Some details are provided
here.
- How do I check if my local CPLEX® Optimizer is used or not?
- DOcplex examples issue warnings that state whether a CPLEX Optimizer wrapper is present or not. For example,
CPLEX wrapper is present, version is 12.6.3.0, located at: C:\CPLEX_Studio1263
.
- If an invalid version of CPLEX Optimizer is detected (for example V12.6.1), DOcplex raises an error that indicates the cause.
- If no CPLEX Optimizer version is detected, then DOcplex examples raise the message
CPLEX wrapper is not available
.
- What if I don’t have pip?
- The lack of pip indicates that you are using an unsupported version of Python since pip is delivered as a standard package
with versions 2.7.9+, 3.4, and 3.5.
- Ask your question in IBM® forums for: